Privacy Policy

1. Introduction

PartsFinda Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share your information when you use our marketplace platform.

2. Information We Collect

Information You Provide:

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Vehicle information (make, model, year, VIN)
• Payment information (processed by third-party providers)
• Communications with other users
• Reviews and ratings

Information We Collect Automatically:

• IP address and device information
• Browser type and version
• Pages visited and time spent on platform
• Search queries and browsing behavior
• Location data (with your permission)

3. How We Use Your Information

We use your information to:

• Facilitate connections between buyers and sellers
• Process and manage your account
• Send notifications about part requests and quotes
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We share your information with:

• Other Users: Buyers and sellers can see certain profile information to facilitate transactions
• Service Providers: Companies that help us operate our platform (hosting, email, analytics)
• Payment Processors: To facilitate transactions (Stripe, PayPal, etc.)
• Law Enforcement: When required by law or to protect rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information
• Secure data centers and hosting providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Download your data in a portable format
• Object to certain uses of your information

To exercise these rights, contact us at support@partsfinda.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Provide targeted advertisements

You can control cookies through your browser settings, but disabling cookies may limit functionality.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Jamaica. By using our platform, you consent to these transfers.

10. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. After account deletion, we may retain certain information for legal and business purposes.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification.

12. Contact Us

If you have questions about this privacy policy or our data practices, contact us at: